• Return and Refund Policy:
  - If there is an issue with the product, you have 10 days from the purchase date to notify us.

- Please note that refunds are NOT possible
In case of a problem reported within 10 days, we will provide a suitable solution.
- We do not offer solutions for hair that has been altered in any way. Therefore, we advise all customers to thoroughly inspect their hair upon receiving it. Place your order with full confidence to avoid any inconvenience.

For Wigs:
- For wigs ranging from 8 to 20 inches, 200 grams is sufficient.
- For wigs longer than 22 inches, we recommend 300 grams.
- It is important to note that this includes the closure/frontal, giving the appearance of fuller hair.

For Sew-Ins:
- For lengths between 8 to 20 inches, 3 bundles are sufficient.
- For lengths over 22 inches, we recommend 4 bundles.

Durability:
- Virgin hair lasts 1 to 2 years.
- With proper care, it can last even longer than 2 years.
- It is essential to understand that our hair cannot be bleached to achieve a 613 shade, as it is not raw hair. It can be lightened to a 27 shade.